Cusella Home Furnishing ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile application, or purchase our premium furnishings.
1. Information We Collect
We collect personal information necessary to provide you with a seamless interior furnishing experience. This includes your name, email address, phone number, delivery/installation address, and payment details when you place an order, request a consultation, or contact us.
2. How We Use Your Information
• Order Fulfillment: To process your purchases, arrange on-site measurements, and schedule deliveries and installations.
• Customer Support: To provide assistance, respond to inquiries, and handle custom tailoring requests.
• Improvements & Marketing: To enhance our product offerings and, with your consent, send you updates on new luxury collections and exclusive promotional offers.
3. Payment Security
All transactions are processed securely through certified third-party payment gateways. Cusella Home Furnishing does not store your credit card or payment credentials on our servers.
4. Information Sharing
We respect your privacy and will never sell or rent your personal data to third parties. We only share necessary information with our trusted delivery partners and installation professionals strictly for the purpose of fulfilling your order.
5. Cookies & Tracking
Our digital platforms utilize cookies to remember your preferences, keep your shopping cart active, and analyze website traffic to provide a more personalized browsing experience.
6. Data Security
We employ industry-standard encryption and robust security protocols to protect your personal information against unauthorized access, alteration, or disclosure.
7. Your Rights
You maintain the right to access, update, or request the deletion of your personal information at any time. You may also opt-out of our marketing communications by contacting us.
8. Contact Us
For any privacy related inquiries, please reach out to our customer support team via our Contact Us page or email us at [email protected].